Navigate the yard
Contact us
One yard, one inbox, and an answer by tomorrow morning.
Everything reaches the same place: the form below, our email address, or a walk-in during yard hours. We do not run a phone line, and that is deliberate — counts, prior contents, grades and freight terms belong in writing where both of us can check them later.
Short answer
Yard and office at 4750 W 160th St, Cleveland, OH 44135. Email info@ibcrecyclingservices.com. Open Monday to Thursday 7:00–17:00 ET and Friday 7:00–15:00 ET. No phone number — everything runs by email.
- Yard
- Cleveland, OH
- Reply time
- 1 business day
- Visits
- By appointment
- Phone
- None
Form 01 · Spec request
Send us the details.
This form reaches the same specialists who load the trucks. Give us what you have, what you need, or both — nothing is too small to ask.
Address
4750 W 160th StCleveland, OH 44135
United States
Yard and office on Cleveland's west side, near the airport and I-480. Dock height and hard standing throughout; visits and customer pickups by appointment.
Open in maps →- General & new enquiriesinfo@ibcrecyclingservices.com
- Quotes & orderssales@ibcrecyclingservices.com
Attach photographs wherever you can — of the pile, of a plate, of a fitting you cannot identify. A picture routinely saves a day of back and forth.
Hours
- Monday – Thursday
- 7:00 AM – 5:00 PM ET
- Friday
- 7:00 AM – 3:00 PM ET
- Saturday
- By appointment (loads & pickups)
- Sunday
- Closed
All times US Eastern. Enquiries sent outside hours are answered on the next business morning; Friday afternoon enquiries are typically answered Monday.
Get to the right answer faster
What to include in your first message.
Enquiries with these four things attached are usually quoted the same day. Without them we have to write back and ask.
Count
How many containers, roughly. We reconcile on collection or delivery and price against the real number.
Prior contents
What was in them, or what will be. This single fact determines grade, wash cycle and price more than anything else.
Postal code
Freight is the biggest variable on small orders. A ZIP code turns a range into a price.
Timing
When you need them, or when they need to be gone. We will tell you honestly if a date is not achievable.
Questions
Getting in touch, answered.
01Why is there no phone number?
Because containers are quoted on counts, prior contents, grades and photographs, and none of that survives a phone call intact. Everything runs through email and the forms on this site, which means your quote, your grades and your freight terms all exist in writing. It has made us faster, not slower.
02How quickly do you reply?
Usually within one business day, often the same morning for enquiries that arrive before noon Eastern. Enquiries sent on Friday afternoon are typically answered Monday.
03Can I visit the yard?
Yes, by appointment. Send a preferred day through the form and we will confirm a slot and send site-access instructions.
04Can I collect an order in person?
Yes, and it is the cheapest way to take delivery if you are within driving distance. Book a slot during yard hours and bring straps.
05Where do I send a purchase order?
To the same address as everything else. Attach it to a reply on your quote thread so the PO stays with the pricing it relates to.
Routing
Who handles what, and what to include.
Everything reaches the same inbox. Including the right details is what turns a reply into a quote.
| You want to | Send us | Also helpful | Reply time |
|---|---|---|---|
| Buy containers | Grade, size, quantity, postal code, what goes in them | Vertical clearance, outlet fitting, dates | 1 business day |
| Sell containers | Count, prior contents, postal code | Photos, plate images, whether sorted | 1 business day |
| Have containers washed | Prior contents, count, next contents | Whether you want your own units back | 1 business day |
| Recertify a fleet | Count and one plate photograph | Manufacture and last test dates | 1 business day |
| Arrange freight only | Count, origin, destination, dates | Dock or ground, forklift availability | 1 business day |
| Clear a site | Rough count, photographs, access notes | Any regulated residue, removal deadline | 1 business day |
| Discuss a programme | Fleet size, lanes, current loss rate | Existing register, plate dates | 2 business days |
| Ask a technical question | The question | The fluid, if relevant | Usually same day |
| Apply for a job | The role and your availability | Tickets held | 1 business day |
| Day | Hours (US Eastern) | Collections | Deliveries | Visits |
|---|---|---|---|---|
| Monday – Thursday | 7:00 – 17:00 | Yes | Yes | By appointment |
| Friday | 7:00 – 15:00 | Yes | Yes | By appointment |
| Saturday | By appointment | Loads and pickups | By arrangement | No |
| Sunday | Closed | No | No | No |
Getting here
Practical detail for a first visit or collection.
| Item | Detail |
|---|---|
| Address | 4750 W 160th St, Cleveland, OH 44135, United States |
| Area | Cleveland west side, near the airport and I-480 |
| Access | Dock height and hard standing throughout |
| Vehicle suitability | 53-ft trailers, flatbeds and box trucks all accommodated |
| Customer pickup | By appointment during yard hours; bring straps |
| Cube per container | An empty 275 gal is 51 cubic feet — check your vehicle |
| Visits | By appointment so stock is staged and a forklift is free |
| Site access instructions | Sent when a visit or collection is confirmed |
| Telephone | None — everything runs by email and the forms on this site |
Extended FAQ · 7 questions
More questions, answered
01Why is there no phone number?
Because containers are quoted on counts, prior contents, grades and photographs, and none of that survives a phone call intact. Everything runs through email and the forms on this site, which means your quote and your freight terms exist in writing.
02How quickly do you reply?
Usually within one business day, often the same morning for enquiries arriving before noon Eastern. Friday afternoon enquiries are typically answered Monday.
03Can I visit the yard?
Yes, by appointment. Send a preferred day through the form and we will confirm a slot and send site-access instructions.
04Can I collect an order in person?
Yes, and it is the cheapest way to take delivery within driving distance. Book a slot during yard hours and bring straps.
05Where do I send a purchase order?
To the same address as everything else. Attach it to a reply on your quote thread so the PO stays with the pricing it relates to.
06What should I include in a first message?
Count, prior or intended contents, postal code and timing. Those four turn a range into a price. Photographs of the pile, a plate or an unidentified fitting routinely save a day of back and forth.
07Can we arrange a call if we prefer?
Say so in the message and we will propose a time in writing. What we do not run is an open line, because the details that matter belong in writing.
Next step
One form, one inbox, one business day.
Whether it is a single pallet or a plant clearance, it reaches the same specialists and gets the same treatment.